Support

Our support, your success

We all need a helping hand along the way, especially when things are busy.
So we're here to help if you need us.

A support team to get you in the lead.

Dedicated onboarding

Become an expert user of Tame in no time with the onboarding you need delivered by our wonderful team.
We’re here to help you feel confident in giving world class webinars, right from the start.

Personal support

Wherever you are, you can speak with one of our team directly for support with your webinar.
With a support response time of just over 2 minutes, we’re here to help every weekday.

Why Tame?

Create request processes so you always get the info you need to deliver results fast

Our network of practitioners will provide you with the strategic guidance to make the right technology, business and commercial decisions, and our program managers will help you develop and implement the best operational framework and processes for your company.
  • Early stage product mentorship
  • Strong international ecosystem
  • Seed investment & incubation
  • Strong company culture
Our Services

It’s always nice to know who you’re speaking with.

That’s why we’d like you to meet our wonderful Customer Success Team who are ready to help you host your webinars.

Plus, with a support conversation score of 4.8/5, we know you’ll love them just as much as we do!

Smooth sailing from start to finish.

Online support Monday-Friday, from 9am - 11pm EST

Dedicated customer success manager

Help centre & video tutorials to help guide you through the platform

If you’re more a talker than a typer, we also offer phone support.