How can pharma marketers successfully digitize interactions with virtual channels? 

Huddlexr - blog

Virtual channels have disrupted the life science marketing mix. It has increased the demand for digital content for websites, emails, mobile apps, and focused digital engagement. Digital health care professional {HCP} engagement requires close alignment and collaboration between commercial and medical affairs in terms of content developed, formats, channels, collaborators. Pharma and healthcare marketers can effectively use virtual channels looking for an Omni channel for medical education campaigns and launches. 

Virtual meetings and Symposium 

Often life science marketers struggle for the time and attention of health care professionals (HCPs) for effective engagement. Virtual channels save time and travel effort. Even before the pandemic, there has been increasing demand for virtual meetings and symposia for health care professionals. HCPs have embraced virtual events globally, and the trend is only growing. 

Bring virtual meetings and conferences to the core of your HCPs engagement strategy. There has already been an upward trend towards increasing digital and non-personal communications by life science companies worldwide. This broader familiarity with virtual engagement will likely have a lasting effect.

Roll out digital-first content. It ensures higher registrations and broader reach for your online events. It also helps you to design your physical events better based on what resonates with the audience. With the digital-native workforce taking charge of the global HCP workforce, the inclination for online access to content will only increase in the future..

Personalize event experience 

Pharmaceutical marketers have been reluctant to engage in digital channels due to various regulatory constraints. However, an online scientific conversation is legitimate and opens doors to a close alignment and collaboration with HCPs.Most enterprise-ready engagement platforms have the inbuilt capability to control content according to that specific market’s regulatory criteria. So you can have a global event while personalizing and regulating the marketing materials and content according to the individual attendee country. 

Mix it up for more significant ROI 

Though virtual events demonstrate a transparent ROI with content arguably available for long-term use, nothing can still completely replace the connection achieved through face-to-face meetings with industry experts, company representatives, and like-minded HCPs. Data from online events present more significant insights into consumer behavior and content/speaker popularity. A mix of the physical and virtual event also enables participants to cherry-pick events suitable to their learning needs and schedule leading to higher registrations. 

Create a balanced event program by blending in live, on-demand, virtual and hybrid. Refurbish event apps to build an interactive community and deeper engagement. Create immersive brand experiences with interactive product brochures and tools. Provide access to behind the scene experiences with factory and laboratory tours through online events. Build cumulative thought leadership with physical events by sharing the latest clinical and commercial developments and developing the essential professional network. 

Virtual Outreach for sales force effectiveness 

Virtual channels can become effective only with the combined synergies of the scientific and commercial teams. You can successfully execute a virtual product launch with the array of online tools available. Bring a calibrated shift from in-person to digital for sales rep detailing. Virtual meeting with sales representative promises flexibility as well as efficiency. It will mean not only reduced travel and logistics cost but also greater control. Digital engagement enables sales representatives to do what they’ve always done but more efficiently and with a greater reporting level. 

As a marketer is essential to understand the changing needs, content demands, and opportunities emerging in existing and new marketplaces. Virtual channels present an outstanding possibility to achieve this by giving stakeholders the means to easily engage in two-way communication.